Privacy Protection Policy of Thermaltake Technology Co. Ltd.
Thermaltake Technology Co. Ltd. and its affiliates and subsidiaries (hereinafter referred to as “Thermaltake” or “We”) value our members’ privacy and comply with regulations including the Personal Data Protection Act and EU GDPR. Therefore, we have established this Privacy Protection Policy to protect your rights and interests. Please read the following privacy protection policies carefully before providing your personal data.
Scope of This Policy
- This Policy applies to the relationship between you and the Website operating organization and regulates the collection, processing and use of your personal data when: (1) you have business contact with us or participate in activities held by us, including but not limited to registering as a Website member, online shopping, lucky draws, gifts or promotional activities; (2) you use our consulting services through telephone, fax or our Web platform for inquiries or recommendations; or (3) you use any other Website, service or product that displays or links to this declaration.
- Any activities involving personal data protection when using our Website to access a website managed or operated by a third party shall be governed by the privacy policy of that third party or website. We are not responsible for activities conducted by third-party websites.
Safety for Personal Data
Protection of your personal privacy is an important core value of Thermaltake. We will not provide your personal data to any third party unrelated to the services of this Website unless your consent has been obtained or applicable laws permit us to do so. You should properly safeguard your website password and member account information and should not disclose personal data, especially your password, to any person. Please remember to log out after using the services provided by our Website and close the browser window when using a shared or public computer.
- When members provide personal data to us, it will be considered that we have clearly informed them of the following matters.
- Name of Collector: Thermaltake. Address: 5F, 185, Ti-Ding Avenue Sec. 2, Nei-Hu District, Taipei City, Taiwan. Tel: 886-87975788. Email: info@thermaltake.com
- Consent: You agree that we may use your personal data for one or more specific purposes.
- Performance of Agreement: We collect and process your personal data for the purpose of entering into an agreement with you or providing the services listed in the agreement.
- Legal Duty: We may use your personal data in order to fulfill our legal obligations.
| Category of Personal Data | Purpose of Collection | Territory Used | Target and Method Used | Period for Custody |
|---|---|---|---|---|
| Name | ■ Performance of agreement or provision of services ■ Individual identification ■ Related promotion for distribution or advertisement ■ Product or service development purposes | ■ Taiwan, the country where our subsidiary’s business office is located, or any territory required for service provision purposes | ■ Thermaltake and its relevant subsidiaries ■ Activities required to provide electronic business services or perform agreements, such as delivery, payment, progress inquiries, order cancellation, after-sales customer service, website or member management ■ Providing promotional and advertising materials or invitations to promotional activities ■ Checking and confirming your identity when you contact us ■ Conducting investigations, statistics, research or analysis relating to our products or services | ■ Relevant information will be retained for the period necessary for the purpose for which it was collected, from the date you provide the personal data until: (1) the collection purpose or related service is terminated; or (2) you expressly request deletion. |
| Address | ■ Performance of agreement or provision of services ■ Promotion, distribution or advertising purposes ■ Product or service development purposes | ■ Taiwan, the country where our subsidiary’s business office is located, or any territory required for service provision purposes | ■ Thermaltake and its relevant subsidiaries ■ Activities required to provide electronic business services or perform agreements, such as delivery, payment, progress inquiries, order cancellation, after-sales service, website or member management ■ Providing promotional and advertising materials or invitations to promotional activities ■ Conducting investigations, statistics, research or analysis relating to our products or services | ■ Relevant information will be retained for the period necessary for the purpose for which it was collected until: (1) the collection purpose or service is terminated; or (2) you expressly request deletion. |
| Date of Birth | ■ Performance of agreement or provision of services ■ Individual identification ■ Promotion, distribution or advertising purposes ■ Product or service development purposes | ■ Taiwan, the country where our subsidiary’s business office is located, or any territory required for service provision purposes | ■ Thermaltake and its relevant subsidiaries ■ Activities required to provide electronic business services or perform agreements ■ Checking and confirming your identity when you contact us ■ Conducting investigations, statistics, research or analysis relating to our products or services | ■ Relevant information will be retained for the period necessary for the purpose for which it was collected until: (1) the collection purpose or service is terminated; or (2) you expressly request deletion. |
| Contact Phone Number | ■ Performance of agreement or provision of services ■ Individual identification ■ Promotion, distribution or advertising purposes | ■ Taiwan, the country where our subsidiary’s business office is located, or any territory required for service provision purposes | ■ Thermaltake and its relevant subsidiaries ■ Activities required to provide electronic business services or perform agreements ■ Providing promotional and advertising materials or invitations to promotional activities ■ Checking and confirming your identity when you contact us | ■ Relevant information will be retained for the period necessary for the purpose for which it was collected until: (1) the collection purpose or service is terminated; or (2) you expressly request deletion. |
| E-mail Address | ■ Performance of agreement or provision of services ■ Promotion, distribution or advertising purposes | ■ Taiwan, the country where our subsidiary’s business office is located, or any territory required for service provision purposes | ■ Thermaltake and its relevant subsidiaries ■ Activities required to provide electronic business services or perform agreements ■ Providing promotional and advertising materials or invitations to promotional activities | ■ Relevant information will be retained for the period necessary for the purpose for which it was collected until: (1) the collection purpose or service is terminated; or (2) you expressly request deletion. |
| ID Number (or Passport Number) | ■ Performance of agreement or provision of services ■ Individual identification ■ Promotion, distribution or advertising purposes | ■ Taiwan, the country where our subsidiary’s business office is located, or any territory required for service provision purposes | ■ Thermaltake and its relevant subsidiaries ■ Activities required to provide electronic business services or perform agreements ■ Checking and confirming your identity when you contact us | ■ Relevant information will be retained for the period necessary for the purpose for which it was collected until: (1) the collection purpose or service is terminated; or (2) you expressly request deletion. |
| Account Information Regarding Credit Card or Financial Organization | ■ Performance of agreement or provision of services | ■ Taiwan, the country where our subsidiary’s business office is located, or any territory required for service provision purposes | ■ Thermaltake and its relevant subsidiaries ■ Activities required to provide electronic business services or perform agreements, including delivery, payment, progress inquiries, order cancellation, after-sales service, website or member management | ■ Relevant information will be retained for the period necessary for the purpose for which it was collected until: (1) the collection purpose or service is terminated; or (2) you expressly request deletion. |
| Internet IP Address | ■ Performance of agreement or provision of services ■ Product or service development purposes | ■ Taiwan, the country where our subsidiary’s business office is located, or any territory required for service provision purposes | ■ Thermaltake and its relevant subsidiaries ■ Activities necessary to provide electronic business services or perform agreements, such as converting to the appropriate currency according to your location ■ Conducting investigations, statistics, research or analysis relating to our products or services | ■ Relevant information will be retained for the period necessary for the purpose for which it was collected until: (1) the collection purpose or service is terminated; or (2) you expressly request deletion. |
| Website Browser Record (Google Analytics Service) | ■ Promotion, distribution or advertising purposes ■ Product or service development purposes | ■ Taiwan, the country where our subsidiary’s business office is located, or any territory required for service provision purposes | ■ Thermaltake and its relevant subsidiaries ■ Conducting investigations, statistics, research or analysis relating to our products or services | ■ Relevant information will be retained for the period necessary for the purpose for which it was collected until: (1) the collection purpose or service is terminated; or (2) you expressly request deletion. |
As the owner of the personal data we collect, you are entitled to claim the following rights in accordance with applicable personal data protection laws or the EU GDPR:
- Request an inquiry or review.
- Request copies.
- Request supplementation or correction.
- Request cessation of collection, processing or use.
- Request deletion.
- Request details regarding the use of your personal data.
- Object to promotional use or request restrictions on the method of personal data use.
- Request portability or retrieval of your information.
- Withdraw your consent at any time. However, our processing of your personal data before withdrawal of consent remains lawful.
- You may lodge a complaint with the data protection supervisory authority in the country where you are located if we fail to respond to your inquiry.
If you wish to exercise the rights stated above, you may contact our customer service center. We will reply as soon as possible. Please note that you may be required to provide personal data for identity verification in order to protect your rights and interests.
Thermaltake Customer Service Center Address: 5F, 185, Ti-Ding Avenue Sec. 2, Nei-Hu District, Taipei City, Taiwan
Tel: 886-8797-5788
Email:
info@thermaltake.com
Please note that you may not be able to enjoy all of our services or use certain services if you refuse to provide the information necessary for member registration.
Cookie
To enhance your use of our services, Thermaltake websites may use cookie technologies. A cookie is a technology used by a web server to communicate with your browser and may store randomly generated strings on your computer to distinguish between users. If cookies are disabled, you may not be able to successfully access the website or use certain related features.
Google Analytics
We use Google Analytics services on our websites. Google Analytics uses cookies as described in the Cookie section above. Information generated by cookies about your use of this website may be transmitted to and stored on Google servers. Further information regarding Google’s privacy policy is available here: Google Privacy Policy
You can prevent data generated by cookies regarding your use of the website, including your IP address, from being transmitted to and processed by Google by downloading and installing the browser plugin available at the following link: Google Analytics Opt-out Browser Add-on
You can also prevent Google Analytics from collecting your data by using the opt-out option at the following link. An opt-out cookie will be set to prevent your data from being collected during future visits to this site: Google Analytics Opt-out Browser Add-on
Revision of Privacy Protection Policies
We may revise these privacy protection policies from time to time according to changes in the market, environment or legal requirements. If amendments are made, they will be announced on our Website. Members may check the latest privacy protection policy published by us. If you have any questions regarding privacy statements on our Website or matters concerning personal information, please contact us by email: info@thermaltake.com
